We do not accept return of our products nor issue refunds. However, we realise that exceptional situations can happen in regard to the character of the product we supply. We support exchange of product if the following conditions are met:

1. Major defects / Product not-as-described : In case of unexpected damages and defects, or if the product is not as per the order requirement, an exchange is applicable. Shipping charges for the return and re-dispatch will be borne by us.
 Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

2. A product unboxing video is required from the user side for verification purposes. Requests without an unboxing video will not be taken into consideration.
Our store is hosted on Hosting. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

3. Communication from the user-end is made within 24 hours of delivery.